Vedant Thread ("we", "our", or "us") is committed to protecting the privacy of our business partners, customers and website visitors. This Privacy Policy explains how we collect, use, store and protect information when you interact with us through our website or in the course of wholesale business transactions.

By using our website or engaging with us for business purposes, you agree to the practices described in this policy.

01 Information We Collect

We collect information necessary to conduct wholesale trading and maintain business relationships. This may include:

• Business name, legal name and trade name of your entity
• Contact person's name and designation
• GST Identification Number (GSTIN) and other tax registration details
• Business address and registered office address
• Phone number, WhatsApp number and email address
• Order history, product enquiries and transaction records
• Bank details required for processing payments or refunds
• Communication records including emails and WhatsApp messages

02 How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Processing wholesale orders and managing product supply
• Issuing GST-compliant invoices and maintaining statutory records
• Communicating about order status, delivery and product availability
• Responding to enquiries and customer service requests
• Maintaining accurate business and financial records as required by law
• Sending relevant updates about our products and services
• Complying with applicable Indian laws and regulations

03 Information Sharing

We do not sell, rent or trade your personal or business information to third parties. We may share information in limited circumstances:

• With logistics and courier partners strictly to fulfil deliveries
• With our bank or payment processor for transaction processing
• With government authorities when required by law (e.g. GST filings, tax audits)
• With our accountants or legal advisors under strict confidentiality obligations

Any third party receiving your information is bound to handle it securely and only for the specified purpose.

04 Data Retention

We retain business records, invoices and transaction data for a minimum of 8 years as required under the Goods and Services Tax Act, 2017, the Income Tax Act, 1961, and other applicable Indian laws.

Contact information and communication records are retained for as long as the business relationship is active, or as required for legal and compliance purposes.

05 Data Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. These include:

• Restricting access to business records to authorised personnel only
• Using password-protected systems for digital record-keeping
• Storing physical documents securely on our business premises

While we take all reasonable precautions, no method of data storage or transmission can be guaranteed to be completely secure.

06 Your Rights

You have the right to:

• Request access to the personal or business information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information, subject to our legal retention obligations
• Withdraw consent for any communications not required for statutory compliance

To exercise any of these rights, please contact us using the details provided below.

07 Cookies & Website Data

Our website is an informational site and does not use tracking cookies, analytics tools or advertising pixels. We do not collect browsing data, device identifiers or IP addresses for profiling purposes.

08 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

These Terms and Conditions govern all wholesale trading transactions, business dealings and use of the website of Vedant Thread, operated by BATUKBHAI BHIKHUBHAI DHAMI ("we", "our", or "us"), a GST-registered wholesale trader based in Surat, Gujarat.

By placing an order, making an enquiry or transacting with us, you agree to be bound by these Terms and Conditions. Please read them carefully before engaging in any business with us.

01 Business Scope

Vedant Thread is engaged exclusively in wholesale trading of the following product categories:

• Textiles and fabrics
• Yarn
• Clothing, garments and sportswear
• Footwear
• Household linen
• Floor coverings
• Tapestry products

We supply to manufacturers, retailers, distributors and other business entities. We do not engage in direct retail sales to end consumers.

02 Orders & Acceptance

All orders placed with Vedant Thread are subject to acceptance at our sole discretion. An order is deemed accepted only upon written confirmation from us via email or WhatsApp.

• Order quantities, specifications and pricing must be agreed in writing before dispatch
• We reserve the right to decline any order without providing a reason
• Minimum order quantities may apply to certain product categories
• Order confirmation does not guarantee availability; we will notify you promptly if items are unavailable

03 Pricing & GST

All prices quoted by us are wholesale prices and are exclusive of Goods and Services Tax (GST) unless explicitly stated otherwise.

• Applicable GST will be charged at the prevailing rate as per Indian tax law
• GST-compliant invoices will be issued for all transactions under GSTIN 24AJFPD8725P1ZV
• Prices are subject to change without prior notice; confirmed order prices will be honoured
• Transportation, freight and handling charges, if applicable, will be communicated separately

04 Payment Terms

Payment terms are agreed on a case-by-case basis depending on the nature and history of the business relationship. Standard terms include:

• Advance payment or partial advance may be required for new business partners
• Credit terms, if extended, are strictly as agreed in writing
• Payments must be made by bank transfer, NEFT, RTGS, UPI or other agreed methods
• Late payments may attract interest or result in suspension of supply
• All payments must be made in Indian Rupees (INR)

05 Delivery & Supply

We endeavour to fulfil confirmed orders within mutually agreed timelines. However, delivery timelines are estimates and may be affected by factors outside our control.

• Risk of loss or damage passes to the buyer upon dispatch from our premises
• We are not liable for delays caused by third-party logistics providers, natural events or force majeure
• Partial deliveries may be made at our discretion when full stock is temporarily unavailable
• Buyers are responsible for inspecting goods upon receipt and raising any issues promptly

06 Returns & Disputes

Returns are accepted only in cases of genuine defect or incorrect supply, and must be raised within 7 days of receipt of goods.

• Claims for damaged or defective goods must be supported by photographs and written notice
• Goods returned without prior written authorisation from us will not be accepted
• We reserve the right to inspect returned goods before issuing a replacement or credit note
• No returns will be accepted for goods that have been used, altered or damaged after delivery

All disputes will first be addressed through mutual discussion in good faith. If unresolved, disputes shall be subject to the jurisdiction of courts in Surat, Gujarat, India.

07 Limitation of Liability

To the fullest extent permitted by applicable law, Vedant Thread shall not be liable for:

• Any indirect, incidental or consequential loss arising from the use of our products
• Loss of profits, business opportunities or goodwill
• Any loss arising from delays, non-delivery or partial delivery beyond our reasonable control

Our total liability in any matter shall not exceed the invoice value of the specific goods in dispute.

08 Intellectual Property

All content on this website, including text, layout and design, is the property of Vedant Thread. You may not reproduce, copy or use any content from this website for commercial purposes without our prior written consent.

09 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

10 Amendments

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued business dealings with us after any amendment constitutes your acceptance of the revised terms.